Bug Reports

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This topic contains 155 replies, has 37 voices, and was last updated by  Engineer Airhead 5 months ago.

Bug Reports

  • Sgt. Dutch
    Participant

    Please post any bug reports in this thread rather than starting a new one.
    For clarification, a bug on the site, is something that isn’t loading right, missing images, sound or video, wrong page loading, or a page loading with an error.

    To help us track and fix it as fast as possible, please don’t post ‘That page is broke’, but give as much detail as possible.

    Note: The majority of bugs aren’t bugs, but are in fact caused by using Internet Explorer. Increase your web saviness by using FireFox, Chrome, or any of the other decent web browsers out there. The only thing you should be using Internet Explorer for, is to download FireFox or Chrome.

    Repeated for clarification: DETAILS!

    This means page url, screenshot, copy & paste error text, and/or which browser and operating system you are using.

  • Sgt. Dutch
    Participant

    reply bug has been fixed thanks to Cadeon. Thanks!

  • MarleyCupcake
    Participant

    Not sure if this has been mentioned already:

    I just completed a paypal purchase for some patches and when I clicked the link to return here to TSU, it redirected to the new.toysoldiersunite.com site. Essentially I got sent to the old new site instead of the new old site.

  • Sgt. Dutch
    Participant

    Thanks for that Marley. I’ve updated it now and it should redirect back to good old http://www.toysoldiersunite.com

  • Geoff Nicholson
    Participant

    Trackback Links in Email Notifications do not take you to the post in the trackback.

    i.e. The following link (lifted from the reply notification).

    http://www.toysoldiersunite.com/forums/topic/mcm-may-2012-london-uk/#post-9245
    does not take you to the post in question, it takes you to the first page of the topic.

  • Sgt. Dutch
    Participant

    That’s…. very odd. Duly noted and will investigate.

  • Zapper
    Participant

    In the FAQ, it shows a smiley instead of 8.)

  • Sgt. Dutch
    Participant

    DUTCH SMASH SMILEY!

  • the dr steel vids and audios are not working “Error: Required parameter “filename” is missing!”

  • I encountered an issue when attempting to send mail to a Soldier’s inbox. Here is the returned mail from my AOL inbox:

    The original message was received at Wed, 13 Jun 2012 17:01:27 -0400
    from mtaomg-ma01.r1000.mx.aol.com [172.29.41.8]

    *** ATTENTION ***

    Your e-mail is being returned to you because there was a problem with its
    delivery. The address which was undeliverable is listed in the section
    labeled: ”


    The following addresses had permanent fatal errors


    “.

    The reason your mail is being returned to you is listed in the section
    labeled: ”


    Transcript of Session Follows


    “.

    The line beginning with “< <<" describes the specific reason your e-mail could
    not be delivered. The next line contains a second error message which is a
    general translation for other e-mail servers.

    Please direct further questions regarding this message to the e-mail
    administrator or Postmaster at that destination.

    –AOL Postmaster


    The following addresses had permanent fatal errors



    (reason: 451 Temporary local problem – please try later)


    Transcript of session follows


    … while talking to http://www.toysoldiersunite.com.:
    >>> DATA
    < << 451 Temporary local problem - please try later
    … Deferred: 451 Temporary local problem –
    please try later
    < << 503-All RCPT commands were rejected with this error:
    < << 503-Temporary local problem - please try later
    < << 503 Valid RCPT command must precede DATA
    Message could not be delivered for 3 hours
    Message will be deleted from queue

  • Sgt. Dutch
    Participant

    Did you try replying from your own email account, or from within toysoldiersunite.com ?
    Replying to a notification of a PM from within your own email account doesn’t work. You have to log into TSU and reply from there.

    If it’s from within TSU, could you PM me the soldier you were trying to contact? I’ll try and figure out what went wrong.

  • I posted a video from youtube in the forum games but it wont show, but there is no delete feature in the edit post feature. How do I delete it?

  • Professor Jimmy Blue:
    I posted a video from youtube in the forum games but it wont show, but there is no delete feature in the edit post feature.How do I delete it?

    I will delete the post for you. not sure why you are not able but will get to the bottom of it.

  • I just tried searching for Commander JET’s Spontaneous Contest, to post a reminder of it on FB while I run my SUMMER of FUN Contest Series, and saw this, even after refreshing the page twice:

  • Sgt. Dutch
    Participant

    I’ll have a look into this tonight. Thanks for bringing it up.

  • Thank you, Dutch. Repeated search, and all is well now. ;)
    (Actually- would/could this be a symptom of a failing graphics card? I am suspicious of it.)

  • First off Sgt. Dutch, I want to thank you for doing such an awesome job! :D

    Currently it seems we have a case of nargles in our search engine, if you search for something, and then click the “view all matched posts” it gets all overlappy, and crazy. I definitely suspect nargles are behind it.

  • The You Tube post button never works for me.
    Is there another way to post videos?

  • Captain Dermut
    Participant

    @tsjimmy I’ve had the same problem, but got a way around it. When you hit share on you tube you get “the short link” there is an option in the same roll down menu for “the long link” use that, that works fine.

  • Captain Dermut
    Participant

    @tsjimmy Tell me how it works out.

  • Both Sgt. Dutch and my posts regarding Steam Powered Giraffe ripping off the Toy Soldiers, are wrongfully appearing in the Mission Trick Or Treat post in General Discussions forum.

  • Sgt. Dutch
    Participant

    As I posted in that actual thread, General Ratchett completely edited the original post to something completely different. Not a bug.

  • Zapper
    Participant

    Minor bug: When I sign in from the frontpage, I get redirected to the WP dashboard instead of going back to the frontpage… Weird thing is that it isn’t every time – happened in Chrome and Rockmelt several times.

  • Sgt. Dutch
    Participant

    This is a known bug. We’ve already been working on it. It’s because of an addressing issue. It happens when you use toysoldiersunite.com instead of http://www.toysoldiersunite.com in the address bar.

  • It worked great Dermut! Thank you! :mrgreen:

  • Raptor
    Participant

    I can’t see the shop page at all. I’ve logged in, logged out, logged back in again and refreshed the page multiple times. 

  • Geoff Nicholson
    Participant

    It appears that the only way to determine if someone is a Yellowjacket by opening a post they have made on the forum.  The individual User’s profile does not mark them as a YJ, which makes it difficult for me to ensure that all of the YJs have their Jerseys (as I go back through my package of confusion).

     

    — Also, I managed to get into the catacombs. You might want to get more cement.

  • Sgt. Dutch
    Participant

    Thanks for that Geoff. Also, Yellow Jacket Gallery: http://www.toysoldiersunite.com/galleries/yellowjackets

  • Sgt. Dutch
    Participant

    – A very small number of posts have lost portions of their original text during the forum upgrade. Unfortunately, there is no way to restore these posts to their original texts.

  • TheAtomicSoul
    Participant

    I don’ t know if it’s a bug or a missing feature, but I can’t find a way to follow a thread!
    Even the ones I create I am not getting a msg that a post or reply has been made.

  • Sgt. Dutch
    Participant

    Sorry about that Atomic. Seems that particular plugin suffered a malfunction but has been updated now. At the bottom of a thread, you’ll see two buttons to the left. One for RSS, one for email subscription.

  • TheAtomicSoul
    Participant

    Maybe it’s just me, but I’m not seeing it. (I use Firefox.)

  • Sgt. Dutch
    Participant
  • TheAtomicSoul
    Participant

    I was lookin in the right place, but it seems my computer and/or firefox was having issues.
    My image was appropriate: I derped. :P

  • When I went to send a private message to Jedimom regarding joining the T.O.Y.S. division, the message unwantedly also sent to a Toy Soldier named Flare by N-N-E and a Deleted User.  Also I noticed past private messages also state that it is a “Conversation between (mystery Toy Soldier, Deleted User) and the actual intended recipient of the message.

     

    Don’t know if it’s important or just a small flaw.

     

    Thanks for looking into it!

    -PJB

  • Sgt. Dutch
    Participant

    Well, as you know from the PM I’ve just sent you, I’m working on this wee bug.

    If anyone else is experience a similar problem, please send me a Private Message.

  • Sgt. Dutch
    Participant

    There’s a slight error at the moment with the profile photo albums. Do not worry, they’re still there, just disabled while we sort something else out.

  • Raptor
    Participant

    Myself and a few new members are getting the shop bug again. Logged out, logged in, logged out, logged in, refreshed. Still get the “You must be logged in/registered to see the shop” message.

  • Sgt. Dutch
    Participant

    Working on upgrading the shop. Might come and go.

  • Sgt. Dutch
    Participant

    I reserve the right to use any and all of these responses to any bug report:

     

  • Brigadier Davis
    Participant

    Ive got an Issue, My Dutch doesnt work!

  • Sgt. Dutch
    Participant

    See response #1 above.

  • Lt. Sophie
    Keymaster

    What about “Have you tried turning it off and on again?”?

  • Commander Radar
    Participant

    Ah, the ol’ IT crowd special…

  • Brigadier Davis
    Participant

    Yeh, apparently the WordPress mobile version of the site doesnt like me….Anyone else have this problem?

  • Sgt. Dutch
    Participant

    Ashamed to say, I’ve severely neglected that aspect of the site. Now that I’ve finished the uniform pages, I’ll make that my next job.

  • Sgt. Dutch
    Participant

    Site software has been updated to latest stable versions, including the theme.

    Site search bar is currently inactive till it’s fixed. Forum search bar is in top left corner of the forums.

    Any bugs, please report and we’ll get onto them as soon as possible. Expect some further adjustments later on.

  • Geoff Nicholson
    Participant

    Whether by accident, malfunction, or design; there does not seem to be a way to subscribe to the Kilted Crusade’s thread in the SpecInt thread.

  • Sgt. Dutch
    Participant

    @Rev. Geoff Nicholson said:
    Whether by accident, malfunction, or design; there does not seem to be a way to subscribe to the Kilted Crusade’s thread in the SpecInt thread.

    Nope. Still there. Bottom left hand corner by the page numbers for the thread.

     

  • Geoff Nicholson
    Participant

    I beg to differ (I would attach a screenshot, but I have the dumb). There is one on this thread, and on many others.  But not Kilted Crusade. At least not for me.

  • Tinker the YJ
    Participant

    Screenshot GO NOW!

  • Sgt. Dutch
    Participant

    Okidoki, try again now.

  • Geoff Nicholson
    Participant

    @Sgt. Dutch said:
    Okidoki, try again now.

    That’s got it sorted! THANKS!

     

     

  • Capitaine Moustache
    Participant

    Whenever you’re in the forum, the activity menu item is also highlighted as if it were the current page.

    Technically speaking it gets without any reason the following html classes:

    > current-menu-ancestor current-menu-parent current_page_parent current_page_ancestor

  • Sgt. Dutch
    Participant

    odd.

    I’ll clear it up laters.

  • Sgt. Dutch
    Participant

    Aaaaaaah. Updates. You’ve got to love them. Squash 1 bug, 30 suddenly appear.

    So after our latest updates to the site, one you may have noticed is that when hitting the unread posts button the window gets obscured by the banner and menu. Developers have been notified and a solution will be sorted asap.

    And the forum button on the menu vanishes to a small invisible line when you’re actually on the forums. Ugh.

  • Spindly Sara
    Participant

    It won’t let me put my division on my card or passport. theres no space to fill it in && the spot is left blank.

  • Sgt. Dutch
    Participant

    Few questions first. What browser are you using? Is javascript running ok (or is there something interfering)? Is your browser up to date, or have you tried it with a different one?

    Also, a screenshot might be handy (if you can’t post it on the forums, email it over to [email protected] )

  • Engineer Airhead
    Keymaster

    If you’re not part of a group (division) it won’t show up in the generator, therefor it will be left blank ;)

  • Private A. Gryphon
    Participant

    I’ve been having some problems with the ID Generator- namely that it will not allow me to upload an image or download the card. When I click either button, the screen jumps back to the top of the page.

     

    Internet explorer, windows 7, and everything is pretty much up to date.

  • Engineer Airhead
    Keymaster

    Sorry for this late response, I was heading off to bed when I got your notification :)

    What version of internet explorer are you using?
    Does the form change when you switch from wallet card to passport or back?
    Do you have any plugins or other software that might cause content not to be loaded?

    You’re not the first to bring in this problem, but as of today, I have yet to find a solution :(

  • The Sky Marshal, YJ
    Participant

    Amber has the same issues I do with the id card generator. When you click upload image, it jumps to the top of the page, and it will not let you download the card.

    No, the form doesn’t change when you switch wallet/passport.

    Minimal plugins, nothing that should affect this. Adblock turned off on TSU.

    Windows 7 Home Premium 64 bit SP1, Firefox 24.0. Also happened with IE 10, Chrome, Safari and Opera (each fresh installs with no plugins). I also tried it on a Windows XP machine, IE 8, and had the same issue.

  • Tinker the YJ
    Participant

    I notice that some of the ID’s in the animated doodley in the sidebar have the YJ logo under the image area.

    Query: Is the ID generator setup to do that automatically, or was that added in post production by the user?

  • Sgt. Dutch
    Participant

    That’s automagic. Same with the YJ status on the forum sidebar.

     

    And Sky Marshall, there’s not immediate sign of what could be causing the issue for you. We’re finding it extremely difficult to replicate on our end.

  • Shar
    Participant

    Each time when I click to see what the unread messages are on the forum, the ‘pop-up’ appears behind the site banner and menu, and doesn’t allow me to click on anything. I tried multiple browsers but nothing changes. 

  • Engineer Airhead
    Keymaster

    Seems to be a theme issue.

    The popup has to get a higher z-index (about 20 or so).
    For now, you could scroll the page so that the menu and header are off the screen and push the “subscribed” button ;)

  • Shar
    Participant
  • Brigadier Davis
    Participant

    Ok, this is a new one for me. Every time I click the “Add Reply” button in the forums, the full text box appears under the thread, in black, tool bar at the top in colour, and only a small one line wide strip in the middle of the box which is white and that I can actually type in. Still seems to work, but its annoying as hell.

  • Sgt. Dutch
    Participant

    Any chance of a screenshot?

  • I have the same problem, on my work laptop, using Chrome.
    screenshot: https://drive.google.com/file/d/0BwDIVME6Y283a3pJXzJURXQ4WWs/edit?usp=sharing

  • Engineer Airhead
    Keymaster

    I will try to confirm this once I’m at the office, could be a recent chrome update or some faulty editor code.

    — update —

    No problems found on this end, everything seems to be loading just fine (tested latest versions of Chrome, Firefox, IE7, IE8, IE9 and IE10 under Windows7)
    If there is an update for your browser, please try to update it.

    If that didn’t work, it could be possible that the editor at hand is the problem.
    As long as you only want to post normal text as replies, you could change your forum settings under “Profile » Forum Options » Preferred editor” and set it to “Plain Textarea”.

    If at all possible Dutch, could you look into updating the tinyMCE editor?
    Or is it baked into the theme?

  • It seems to happen sporadically, apparently depending on the forum thread. I have the latest version of Chrome. 

  • Sgt. Dutch
    Participant

    tinyMCE Editor, and all forum and site plugins are completely up to date. I’ll have a check on the developers website to see if anyone else is having this issue.

  • The Sky Marshal, YJ
    Participant

    Can you post a blank template of the ID cards, for those of us who are having problems with the generator?

  • The DoctorDoth'Rah
    Participant

    I seem to have trouble logging in.

    Whenever I try to use the log in box at the side of the forum it always comes back saying my password is wrong, even when it isn’t. Then it directs me to the wordpress log in screen, I type in the exact same details as I did before and it works :/

  • @Mikey said:
    I seem to have trouble logging in.

    Whenever I try to use the log in box at the side of the forum it always comes back saying my password is wrong, even when it isn’t. Then it directs me to the wordpress log in screen, I type in the exact same details as I did before and it works :/

    confirmed. same problem here

  • Sgt. Dutch
    Participant

    Known issue folks. We’re working on it.

  • Whenever I try to go to a subscribed topic to see what’s been posted, I click the alert and it puts me at the top of the subscribed topic list and not to the topic. Also when I open the list it opens behind the website tabs and I can’t scroll the list because it’s blocked by a tab.

  • Sgt. Dutch
    Participant

    The latter we know about. We’re waiting for the theme to get fixed by the developers, which’ll be in late january.

    As for the subscription issue, I’ll have a looksie into it.

  • Engineer Airhead
    Keymaster

    The notification system in the top bar (the black permanent thingy above the fancy header) seems to have bugged off…

    For now… You’ll see a white square when you have a notification… No numbers!

  • The Sky Marshal, YJ
    Participant

    The ID Card Generator works on IE now, for me, but still not on Firefox.

    Also, the shopping cart doesn’t work right on Firefox, but it does on IE. On Firefox, if you click on an item, it adds it to the shopping cart, but if you try to change the amount in the cart, it clears the cart. Using FF 27.0.1.

  • shopping cart bug confirmed on chrome, when changing the amount in the side-bar shopping cart, after hitting enter the cart is empty. Also, using the menu Store -> Shopping cart gives me an empty page.

  • Sgt. Dutch
    Participant

    I’ll have a looksie on the shopping cart side of things. It may be I have to swap out for a different plugin again at some point, which is a pain in the arse.

    As for the ID generator Jonny, we can’t reproduce the issue on our side whatsoever, like we’ve said. As far as we’re aware, you’re still the only person having any issues with it.

  • The Sky Marshal, YJ
    Participant

    Now the shopping cart is working in Firefox, but not in IE. Same issue. Weird.

  • The DoctorDoth'Rah
    Participant

    I seem to be unable to access the live chat at the moment in Firefox and IE

     

    It keeps saying that my name is already in use

  • Sgt. Dutch
    Participant

    Any details?

    Does the page load? Is the chat widget there? Or is it an issue with the widget not connecting to IRC. We got people using it right now.

  • The DoctorDoth'Rah
    Participant

    Ah you replied before I could edit it

     

    Keeps saying that my name is in use, tried a few variations and still won’t let me in

  • Sgt. Dutch
    Participant

    It is IRC. So there are 10 thousand or so users in the network itself. Try with just the random name generator

  • I’m not sure if anything can be done with this, but I cannot save my progress in the World Domination Simulator, I remember I had a pretty impressive amount of followers and a very large budget and I saved but it didn’t have the budget, I’ve gotten it back up and so on but if this happens again, I don’t want to lose the progress I have made.

  • Sgt. Dutch
    Participant

    Sorry Hocter, but the WDS was made a LONG time ago not by us but by one of the Rigling brothers as a one-off. We can’t offer any support for it, since we didn’t put together.

  • The.Avaricious
    Participant

    unable to edit profile.
    when i click edit. it takes me to :
    http://www.toysoldiersunite.com/groups/1/

    the section where you normally would edit everything. is blank.
    what do.confused

  • Sgt. Dutch
    Participant

    Looks like an error somewhere in buddypress (surprise, surprise).

    We’ll get it sorted ASAP.

  • Engineer Airhead
    Keymaster

    So it took us 2 days and over 5000 hamsters in order to get this thing back up and running.

    A patch has been made with hamster furr so it might as well break down with the next update…
    But for now, we know where the problem might be and how to patch it up next time…

    That being said, you can now update your profiles again :)

  • It seems the issue where the forum sub list is behind the website tabs is back again, and it also resets the page when I try to click on a topic.

    Browser: Google Chrome

    Computer: Acer Aspire

  • Sgt. Dutch
    Participant

    The former we know about, and is just a matter of scrolling down for the rest of the pop up to appear. Unfortunate side effect of the forums.

    As for clicking on a topic and resetting the page, do you mean it refreshes the page you’re on, or simply closes the ‘Recent topics’ pop up window?

  • Engineer Airhead
    Keymaster

    Made the sub list a bit moe dominant so it’s always on top the the header/menu.

    As for resetting the page, make sure you’re not already on the page you clicked or it might look like a reset
    Otherwise a bit more information is required.

    Does it send you to the homepage or any specific page despite the link you click?

  • Both issues have been fixed now and it would take me to the top of my sub list and wouldn’t take me to the forum

  • So the layering issue for the Forum Sub list has been fixed but it seems the links still keep sending me to the top of the list, I don’t know if it’s just me but it seems that the problem doesn’t stay fixed, it’s as if as soon as something is changed in the forums (possible i.e. New forum topic, reply, or possibly posting a news feed update) then the problem occurs. It’s very weird.

  • My theory is that we are just fixing the symptoms, the Forum Sub list issues, but we arn’t fixing the cause of the symptoms, whatever is the “disease” that is causing the symptoms 

  • Sgt. Dutch
    Participant

    A disease would imply there’s a virus or actual failure with the coding, and if that were the case, the site would be down full stop, or we’d be getting more than a single report on a single issue.

    Have you made sure you’ve got the utter latest version of chrome, or tried it out in Firefox (don’t bother with IE, there’s really no point)?

  • Well I said desease with quotes, not really a virus but it’s an example of a glitch, and I have the latest of Chrome and I don’t use Firefox or IE, I suppose it’s just my glitchy laptop -_-

  • Sgt. Dutch
    Participant

    In order to figure out why it’s doing what it’s doing, we need to replicate the same issue here. Knowing if it’s a specific browser issue helps narrow things down. This is the first time anyone has mentioned it, so it may be user specific in which case there’s nothing we can suggest save for uninstalling and reinstalling your browser or simply clearing the cache.

  • I’ve been having some issues getting past the computer scan in Live Chat, it seems to get hung up on it and I have to refresh the page once or twice to get past it, I’ve asked the others in Live Chat and they are experiencing the same issue

  • Captain Dermut
    Participant

    Heya all, got some bugs to report.

    When looking at the member lists of group I am division leader off (and I suppose it goes for others as well), as soon as I go to page 2 I get all TSU members, not just the ones in the division. When I check by profile if these people are in my group, I get the groups I am member of, not the groups they are members off (for instance: it says they are members of 3 groups, I click the tab, I get my nine groups listed.)

    Also the group email thing doesn’t seem to work as I seem to be the only one receiving an email. (But I gathered your working on changing this with the upcoming change to the group system)

    Just thought I’d mention this.

  • Sgt. Dutch
    Participant

    All in the process of being fixed and/or replaced. Other bugs may appear.

  • Captain Dermut
    Participant

    Thank you Dutch, Airhead explained that allready. And here I was thinking the page 2 bug was a new one, silly me.

  • Engineer Dedcat
    Participant

    Heya, so this isnt really a bug report since I’m pretty sure ya’ll are aware of the id generator giving issue with some browsers and the like, could we perhaps add the blank form jpeg file somewhere for soldiers who don’t have access to Internet explorer or whathaveyou? (sorry if this subject has already been breached before… ) 

  • Sgt. Dutch
    Participant

    Yes, the ID generator should get fixed after the codemonkey has been unleashed on the site this Friday (remember to back up your profile).

    As for templates, please check here, since the ID templates came before the generator: http://www.toysoldiersunite.com/forums/art/new-id-templates-2012/page-2/

  • Engineer Dedcat
    Participant

     o_o !!! you see this is what happens when I post stuff without checking the forums thoroughly ^-^

  • Cap'n C. Worthy
    Participant

    Ahoy there! I’ve been having a bit of trouble with the ID Card generator these past couple days. It lets me enter in my info, upload picture; then when I go to download it the page just freezes. I’ve mostly tried in Chrome, but I didn’t have any luck in Firefox, either. I’ve also tried deleting my delicious cookies and clearing browser caches, but all to no avail. I require an ID with a picture of my spiffy new uniform D:

  • Engineer Airhead
    Keymaster

    I’m working on a few tweaks and stuff to improve the Id generator.
    Since it has been the same for over a year (not looking at the changes for the buddypress removal).

    On the TODO list are:

    • Better upload/crop system
    • Better download system

    Since those 2 parts have been the cause of most of the problems with the generator.
    While I’m trying to fix those, feel free to PM me your details and image for the card ad I will send you the end result in return ;)

  • Sgt. Dutch
    Participant

    Quick note, profiles will be bugged until tomorrow.

  • Engineer Airhead
    Keymaster

    Update: I got around to fixing it… Now stop messing my shit up! xD

    Or until I get around to fixing it… Tomorrow should be possible though.

  • Private BloodHound
    Participant

    The photo uploader for ID card generator is kinda broken. I select the photo I want to upload and all I get is blank square saying: upload picture and next to it the picture I chose……

  • Engineer Airhead
    Keymaster

    Seems to have been a faulty upload last time… Should be fixed now!

  • Fixed 1st issue, but downloading the card is still not working for me. 

  • Engineer Airhead
    Keymaster

    THERE!!!
    YOU GUYS HAPPY NOW???

    I did a complete overhaul of the technical stuff.
    Will do a redesign once everything proves itself to work!

  • Cap'n C. Worthy
    Participant

    It’s working, it’s working! (Hahaha!)

    hae18bliss_gifhae18

  • @engineer Airhead YJ said:
    THERE!!!
    YOU GUYS HAPPY NOW???

    I did a complete overhaul of the technical stuff.
    Will do a redesign once everything proves itself to work!

    SO HAPPY!!!! Good work!

  • Fang
    Participant

    It isn’t letting me view or download an ID card, I have tried from two different computers and on Chrome and Internet Explorer (I never use this browser)

  • Engineer Airhead
    Keymaster

    Is the generator generating any errors for me to use and abuse?
    If so, I would like to see those :)

    If not… Than I have a bigger problem while trying to poke the right hamster in the belly!

  • Fang
    Participant

    I’m not exactly sure how to take a screen shot, But when I go to download my ID card, nothing happens and where I put all of my information dissapears

  • Engineer Airhead
    Keymaster

    Might have been an upload error, could you please try again?

    Also… There is a Print Scr button on your keyboard somewhere.
    Press that once and open mspaint.
    Ctrl+V there and you have your screenshot :)

    The more you know :D

  • ComradeCog
    Participant

    on the mobile device, the main page has the slider changing in varying sizes, vertically, and so my text keeps bouncing up and down the page. Rather difficult to read. Thanks!

  • Sgt. Dutch
    Participant

    ^ Solved. Different sized featured images that don’t crop. This wont be an issue with newer posts as we’ll be using the same sized images.

  • Geoff Nicholson
    Participant

    When utilizing the new and wonderful Division module, it’s difficult to differentiate the buttons which are available for the individual members (dutch tells me they’re remove, promote, ban). Also, there’s no way to differentiate between who’s who on the list (no captions or tooltips), so the six people who haven’t changed their icons are indistinguishable.

    Also, I had a report by one of my unchanged icon members that there wasn’t any confirmation when you join a new division. I’ve not tried, so I don’t know what I’m dealing with.

  • Engineer Airhead
    Keymaster

    I shall take that feedback and work on some improvements!

    There used to be some tooltips on the avatars, but they might have gone *poof* with the theme changes… As for confirmation, a large happy face when joining should do it, right?

  • Engineer Airhead
    Keymaster

    UPDATE:

    I’ve made some changes to the division module regarding the tooltips (which have always been there, but went “kabloowieh” with the new design).

    As well as links to the profiles (click a face) and a confirmation popup when joining.
    Which I should probably style a bit more than the default browser popup…

  • I have a mobile site coding issue, line 711, screenshot included

    Screenshot

  • Confirmed on my tablet (Android using chrome) The Forum page seems the only affected and are a long scroll down.

  • Engineer Airhead
    Keymaster

    It’s a problem within the forum system that is visible for all tablet devices.
    I can’t fix the problem because that would mean going over all of them with every forum update from the developers.
    I can, however, light the torches and march forth towards their HQ in order to convey the message!

  • SLIII
    Participant

    Noticed an issue on the regiments page: http://www.toysoldiersunite.com/about-tsu/regiments/

    The image for male toy soldier and male nurse don’t load in Safari or Chrome.

  • Sgt. Dutch
    Participant

    @sliii said:
    Noticed an issue on the regiments page: http://www.toysoldiersunite.com/about-tsu/regiments/

    The image for male toy soldier and male nurse don’t load in Safari or Chrome.

    Fixed and sorted! Thanks for letting us know.

  • Captain Dermut
    Participant

    One of the pictures in the propaganda gallery named “Shoot for the moon” is not displaying its thumbnail for me.

  • Sgt. Dutch
    Participant

    @Captain Dermut said:
    One of the pictures in the propaganda gallery named “Shoot for the moon” is not displaying its thumbnail for me.

    Found. Original thumbnail wasn’t generated for some reason. Fixing shortly. Thank you!

  • The “Interactive Map” is only a .PNG file when I bring it up. I’m on a Mac, using Chrome.

  • Engineer Airhead
    Keymaster

    Scroll down a bit ;)

    But I’ll be sure to hide the main image with the next update!

  • @Dr. Malice said:
    The “Interactive Map” is only a .PNG file when I bring it up. I’m on a Mac, using Chrome.

    Confirmed 

    @engineer Airhead said:
    Scroll down a bit ;)

    But I’ll be sure to hide the main image with the next update!

    No, scrolling down didn’t help, it has actually disappeared. At least in Chrome, have not checked with other browsers

    Edit: Confirmed on Firefox too.

  • @Orbital Sciences Director Gonzo said:

    @Dr. Malice said:
    The “Interactive Map” is only a .PNG file when I bring it up. I’m on a Mac, using Chrome.

    Confirmed 

    @engineer Airhead said:
    Scroll down a bit ;)

    But I’ll be sure to hide the main image with the next update!

    No, scrolling down didn’t help, it has actually disappeared. At least in Chrome, have not checked with other browsers

    Edit: Confirmed on Firefox too.

    I just checked it on my iPhone as well, Safari to be specific. Still just a .PNG.

  • Engineer Airhead
    Keymaster

    Problem was not only with the map, but with the ID Card generator and the division page as well…

    Responsible hamsters have been kicked out of circulation and replaced with trained primates!
    Expect more updates over the evening/weekend.

  • Sgt. Dutch
    Participant

    Styling/Alignment issue

    I’m chaotic neutral.

    As mentioned in HQ earlier, editing profiles there’s some alignment issues with boxes not surrounding texts and links properly.

  • The I.D. Card Generator keeps saying I enlisted January 1st 1970…

  • Anonymous

    I.D. Card Generator won’t let me download my I.D. card.

  • Sgt. Dutch
    Participant

    @Sgt. Voltor YJ said:
    I.D. Card Generator won’t let me download my I.D. card.  

    Just had a quick check and it seems to be working fine. Usual troubleshooting applies:

    1. Make sure you right click on the image and select “Save image as” once it’s been generated

    2. Check that your browser is up to date, or use a different browser

    3. To complete the ID card, you need to hit the green ‘cropping’ icon in the image toolbar. Don’t work unless you do that.

    If none of the above works, try again later, maybe the server is being a nuisance.

  • Anonymous

    @Sgt. Dutch said:

    Just had a quick check and it seems to be working fine. Usual troubleshooting applies:

    1. Make sure you right click on the image and select “Save image as” once it’s been generated

    2. Check that your browser is up to date, or use a different browser

    3. To complete the ID card, you need to hit the green ‘cropping’ icon in the image toolbar. Don’t work unless you do that.

    If none of the above works, try again later, maybe the server is being a nuisance.  

    Server was being a PITA.  All is good now.  Passport has been updated to reflect beard status, as well as YJ status, apparently.

  • Silent Addle
    Participant

    Just tried hitting edit on a post, page refreshed and little else.

  • Lt. Sophie
    Keymaster

    Ha

    @silent Addle said:
    Just tried hitting edit on a post, page refreshed and little else.  

    Had the same problem, I cannot edit posts. I get a popup that my destination is not secure, and when I click “Ok” it just refreshes the page.

  • Lt. Sophie
    Keymaster

    Just had the same problem with the member search. If I type in a name and start the search, it just refreshes the page and shows neither results nor an error message.

  • Engineer Airhead
    Keymaster

    Seemed to be an issue where the forum was still thinking we are working over http rather than https.
    Modern browsers don’t like insecure forums chatting to secure pages :/

  • Nessie
    Participant

    in the ID card generator, if i try to make a wallet card and finalize the fill in form, the thing it generates is the ‘passport’ thingy i had it make last week.

     

  • Engineer Airhead
    Keymaster

    Issues with the ID Card generator have been resolved.

    A malfunctioning cache made sure that all newly created cards were still serving the old cards.
    And some weird manipulation with dates (why was it even there?) dropped enlistment dates back to the 1970’s …

  • Myself and another soldier are getting broken code for the TSU Card Generator

    iPhone 5S

    • Engineer Airhead
      Keymaster

      Both the Map and ID card generator have been disabled due to incompatibility with the new website. I’m still working and fixing them, as well as improving them a bit :)

      Keep an eye out for updates on this in the near future.

  • Lex
    Participant

    Hello :) The ID card generated isn’t working for chrome 8-C

     

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